Leading North American Home Improvement and Gardening Supplies Retailers
This report contains a competitive company benchmarking analysis based on key financial and operating parameters and ratios of a select peer group of companies, compared to one another and to overall global averages for their retail channel. The analysis highlights the companies that are performing the best among the peer group, and in which areas, and therefore clarifies leading performance standards and the strengths and weaknesses of companies covered.
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Summary
‘Leading North American Home Improvement and Gardening Supplies Retailers – Company Benchmarking Analysis Report’ compares the strength of leading home improvement and gardening supplies retailers in North America relative to one another and the international averages for retailers in the same channel. The benchmark analysis is based on key parameters and ratios that explain the performance of a particular company against that of its immediate peers and its overall channel of operation. As such, it provides an easy-to-use analysis which highlights the companies that are setting the benchmark performance in their channel of operation.
Market Research Report
Scope
The report provides a peer group benchmarking analysis of leading home improvement and gardening supplies retailers in North America. The peer group is selected from our Retailer Company Benchmark Database which covers the leading 1,000 global retailers. The peer groups covered includes leading public home improvement and gardening supplies retailers based in North America.
The retailers covered in the report are:
• Kirkland’s, Inc.
• Lowe’s Companies, Inc.
• RONA inc.
• The Home Depot, Inc.
• Williams-Sonoma, Inc.
Reasons To Buy
• Understand the relative competitive strengths and weaknesses of the players covered, both compared to each other, as well as for the average performance of retailers in this channel around the world.
• Detailed scorecards and summary “heat charts” provide clear, concise “at a glance” analysis of the relative performance of the companies covered across a range of metrics. While more detailed data provides the granular detail behind these concise analyses.
• Gain a detailed knowledge of the best in class performance levels amongst the retailers covered in order to benchmark both competitor performance as well as that of your own company.
Key Highlights
As might be expected, Home Depot was the strongest performer of the leading home improvement and gardening supplies retailers in North America.
Lowe’s was the top performer under the scale and growth pillar. It also performed well under operational efficiency pillar. However, its performance in financial performance was comparable to the channel average. Rona was the weakest performer of the leading home improvement and gardening supplies retailers in North America. Its operational efficiency and financial performance was comparable to, or weaker than the channel average. However, it performed well under scale and growth pillar.
The North American home improvement and gardening supplies retail market is dominated by Home Depot and Lowe’s, both of which are based in the US and have strong presence in the region. Together, these two companies account for 48.1% of the North American market.
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Leading North American Home Improvement and Gardening Supplies Retailers – Company Benchmarking Analysis Report
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American Crew By American Crew Daily Shampoo For Normal To Oily Hair And Scalp $6.98 Quality Grooming Products for Men r nFor Normal to Oily Hair & Scalp r nOur Daily Shampoo uses cleansing agents derived from natural and renewable resources. Our Shampoo contains Panama Bark Extract and helps to break down excess oil in hair allowing it to be gently rinsed away. With Rosemary and Thyme extracts, the shampoo provides a refreshing and invigorating action to the scalp. r nThis product is available through professional hairstylists in an exclusive arrangement with American Crew. r nAdditional Product Information: r nWe are not associated or affiliated with American Crew, Inc. and are not a licensed retailer of American Crew, Inc.. American Crew, Inc. guarantees this product only when sold through authorized retailers, and cannot guarantee the authenticity of any product sold by an unauthorized retailer. We cannot guarantee that this product is covered by any manufacturer’s warranties or eligible for any manufacturer’s rebate. If the UPC codes or other tracing codes are missing from any product container of a American Crew, Inc. product, please retain your purchase receipt to assist in the tracing of that product in the unlikely event it is defective. |
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American Crew By American Crew Styling Gel Light Hold $8.13 Quality grooming products for men. r nAmerican Crew Light Hold Styling Gel is alcohol free. It is enriched with natural extracts to help hair look thicker with more body and shine. Provides light holding power and is excellent for blow drying. Our Light Hold Styling Gel can be used on wet or dry hair. r nThis product is available through professional hairstylists in an exclusive arrangement with American Crew . r nAdditional Product Information: r nWe are not associated or affiliated with American Crew, Inc. and are not a licensed retailer of American Crew, Inc.. American Crew, Inc. guarantees this product only when sold through authorized retailers, and cannot guarantee the authenticity of any product sold by an unauthorized retailer. We cannot guarantee that this product is covered by any manufacturer’s warranties or eligible for any manufacturer’s rebate. If the UPC codes or other tracing codes are missing from any product container of a American Crew, Inc. product, please retain your purchase receipt to assist in the tracing of that product in the unlikely event it is defective. |
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American Crew Defining Paste 3oz $11.59 Official Supplier to Men r nFor added texture or increased definition. Beeswax provides a natural, pliable hold for various lengths. r n*Source r nMade in U.S.A. r nAdditional Product Information: r nWe are not associated or affiliated with American Crew, Inc. and are not a licensed retailer of American Crew, Inc. American Crew, Inc. guarantees this product only when sold through authorized retailers, and cannot guarantee the authenticity of any product sold by an unauthorized retailer. We cannot guarantee that this product is covered by any manufacturer’s warranties or eligible for any manufacturer’s rebate. If the UPC codes or other tracing codes are missing from any product container of a American Crew, Inc. product, please retain your purchase receipt to assist in the tracing of that product in the unlikely event it is defective. |
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American Crew Light Hold Gel 15.2 OZ $14.59 Quality Grooming Products for Men r nLight Hold Styling Gel is enriched with natural extracts to help hair look thicker with more body and shine. Provides light holding power for use on wet hair. Light Hold Styling Gel is alcohol free. r nThis product is authorized for sale through professional hairstylists only in an exclusive arrangement with American Crew, Inc. r nAdditional Product Information: r nWe are not associated or affiliated with American Crew, Inc. and are not a licensed retailer of American Crew, Inc. American Crew, Inc. guarantees this product only when sold through authorized retailers, and cannot guarantee the authenticity of any product sold by an unauthorized retailer. We cannot guarantee that this product is covered by any manufacturer’s warranties or eligible for any manufacturer’s rebate. If the UPC codes or other tracing codes are missing from any product container of a American Crew, Inc. product, please retain your purchase receipt to assist in the tracing of that product in the unlikely event it is defective. |
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American Indian Arts & Crafts: The Misrepresentation Problem $37.21 New – The sale of goods falsely represented as authentic Indian-produced arts and crafts has been a persistent and potentially growing problem in the United States. At least 1.9 million members of federally recognised Indian tribes live in the United States, some of whom are artisans who create pottery, baskets, rugs and other types of arts and crafts for sale to wholesalers, retailers or the public directly at Indian art shows and markets. Misrepresentation by sale of inauthentic products creat |
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American Indian Arts & Crafts: The Misrepresentation Problem $35.81 Used – The sale of goods falsely represented as authentic Indian-produced arts and crafts has been a persistent and potentially growing problem in the United States. At least 1.9 million members of federally recognised Indian tribes live in the United States, some of whom are artisans who create pottery, baskets, rugs and other types of arts and crafts for sale to wholesalers, retailers or the public directly at Indian art shows and markets. Misrepresentation by sale of inauthentic products crea |
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American Indian Arts & Crafts: The Misrepresentation Problem $37.21 Used – The sale of goods falsely represented as authentic Indian-produced arts and crafts has been a persistent and potentially growing problem in the United States. At least 1.9 million members of federally recognised Indian tribes live in the United States, some of whom are artisans who create pottery, baskets, rugs and other types of arts and crafts for sale to wholesalers, retailers or the public directly at Indian art shows and markets. Misrepresentation by sale of inauthentic products crea |
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Articles on Furniture Retailers, Including: Ikea, Pier 1 Imports, Nebraska Furniture Mart, Robb & Stucky Interiors, La-Z-Boy, Bombay Company, American Furniture Warehouse, Jordan’s Furniture, Slumberland Furniture, Restoration Hardware $19.51 Used – Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Hephaestus Books represents a new publishing paradigm, allowing disparate content sources to be curated into cohesive, relevant, and informative books. To date, this content has been curated from Wikipedia articles and images under Creative Commons licensing, although as Hephaestus Books continues to increase in scope and dimension, more licensed and public domai |
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Atlas of American Artisan Cheese $0.25 The Atlas of American Artisan Cheese is the first reference book of its kind and a must-have for even the most casual foodie library. Jeffrey P. Roberts lavishes loving attention on the growing local food and farmstead movement in what is fast becoming a national trend. This fully illustrated encyclopedia of contemporary artisan cheeses and cheesemakers will not only be a mainstay in any cookery and cuisine library—guiding consumers, retailers, restaurateurs, and food professionals to the full breadth and unparalleled quality of American artisan foods—it will be the source of many a fabulous food adventure. Organized by region and state, the Atlas highlights more than 350 of the best small-scale cheeses produced from cow, sheep, and goat milk in the United States today. It provides the most complete overview of what’s to be had nationwide—shippable, attainable, delectable. Each entry describes a cheesemaker, its products, availability, location, and even details on the cheesemaking processes. The Atlas of American Artisan Cheese captures America’s local genius for artisan cheese: its capacity for adaptation, experimentation, and innovation, while following old-world artisanship. It is destined to become a classic resource and reference. |
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Australian-Themed Retailers: Gilly Hicks $8.87 Purchase includes free access to book updates online and a free trial membership in the publisher’s book club where you can select from more than a million books without charge. Excerpt: Gilly Hicks is a lifestyle brand, from American company Abercrombie |
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Australian-Themed Retailers: Gilly Hicks $12.46 New – Purchase includes free access to book updates online and a free trial membership in the publisher’s book club where you can select from more than a million books without charge. Excerpt: Gilly Hicks is a lifestyle brand, from American company Abercrombie |
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Big Best Book to Color: Violet & Velvet $5.08 Used – Lisa Frank–for over 20 years her unique colors and artwork have inspired the imaginations of little girls everywhere, making the Lisa Frank brand the ultimate property for girls ages 3-14. Dalmatian Press is proud to present products that are a part of that proven success. Backed by a multi-million dollar marketing campaign aimed at both retailers and consumers, a clothing line, and the expansion of the line in retail stores across America, Lisa Frank, an American Artist, makes the Stuff |
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Bright Idea Colorful Markie $35.61 New – Lisa Frank–for over 20 years her unique colors and artwork have inspired the imaginations of little girls everywhere, making the Lisa Frank brand the ultimate property for girls ages 3-14. Dalmatian Press is proud to present products that are a part of that proven success. Backed by a multi-million dollar marketing campaign aimed at both retailers and consumers, a clothing line, and the expansion of the line in retail stores across America, Lisa Frank, an American Artist, makes the Stuff |
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Bright Idea Colorful Markie $5.33 Used – Lisa Frank–for over 20 years her unique colors and artwork have inspired the imaginations of little girls everywhere, making the Lisa Frank brand the ultimate property for girls ages 3-14. Dalmatian Press is proud to present products that are a part of that proven success. Backed by a multi-million dollar marketing campaign aimed at both retailers and consumers, a clothing line, and the expansion of the line in retail stores across America, Lisa Frank, an American Artist, makes the Stuff |
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Building a Housewife’s Paradise: Gender, Politics, and American Grocery Stores in the Twentieth Century $24.95 In an examination of the history of food distribution in the United States, Deutsch demonstrates the important roles that gender, business, class, and the state played in the evolution of American grocery stores. She argues that the supermarket, that icon of postwar American life, emerged not from straightforward consumer desire for low prices and convenience, but through government regulations, women customers’ demands, and retailers’ concerns with financial success and control of the "shop floor." |
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Building a Housewife’s Paradise: Gender, Politics, and American Grocery Stores in the Twentieth Century $21 In an examination of the history of food distribution in the United States, Deutsch demonstrates the important roles that gender, business, class, and the state played in the evolution of American grocery stores. She argues that the supermarket, that icon of postwar American life, emerged not from straightforward consumer desire for low prices and convenience, but through government regulations, women customers’ demands, and retailers’ concerns with financial success and control of the "shop floor." |
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Building a Housewife’s Paradise: Gender, Politics, and American Grocery Stores in the Twentieth Century $35 In an examination of the history of food distribution in the United States, Deutsch demonstrates the important roles that gender, business, class, and the state played in the evolution of American grocery stores. She argues that the supermarket, that icon of postwar American life, emerged not from straightforward consumer desire for low prices and convenience, but through government regulations, women customers’ demands, and retailers’ concerns with financial success and control of the "shop floor." |
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Businesspeople in Retailing: Sam Walton $29.21 New – Chapters: Sam Walton. Source: Wikipedia. Pages: 181. Not illustrated. Free updates online. Purchase includes a free trial membership in the publisher’s book club where you can select from more than a million books without charge. Excerpt: Samuel Moore “Sam” Walton (March 29, 1918 April 5, 1992) was an American businessman and entrepreneur born in Kingfisher, Oklahoma best known for founding the retailers Wal-Mart and Sam’s Club. Sam Walton was born to Thomas Gibson Walton and Nancy “Nannie |
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Challenges in the Retail Environment: Does a Spiritually-Informed Management Approach Hold the Key? $51.04 Used – Increased turnover and declining employee morale are issues facing American organizations today. One of the direct implications of increased turnover and declining morale is additional costs incurred by American organizations. The purpose of this quantitative correlational research study was to compare the degree to which spiritually-based and mainstream retailers’ leadership practices do or do not affect employee morale and employee perceptions of retention. The sample consisted of 98 ra |
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Children and Consumer Culture in American Society: A Historical Handbook and Guide $49.95 Children play a crucial role in today’s economy. According to some estimates, children spend or influence the spending of up to $500 billion annually. Journalists, sociologists, and media reformers often present mass marketing toward children as a recent fall from grace, but the roots of children’s consumerism — and the anxieties over it — date back more than a century. Throughout the twentieth century, a wide variety of groups — including advertisers, retailers, parents, social reformers, child experts, public schools, and children themselves — helped to socialize children as consumers and struggled to define the proper boundaries of the market. The essays and documents in this volume illuminate the historical circumstances and cultural conflicts that helped to produce, shape, and legitimize children’s consumerism.Focusing primarily on the period from the Gilded Age through the twentieth century, this book examines how and why children and adolescents acquired new economic roles as consumers, and how these new roles both reflected and produced dynamic changes in family life and the culture of capitalism. This volume also reveals how children and adolescents have used consumer goods to define personal identities and peer relationships — sometimes in opposition to marketers’ expectations and parental intentions. |
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Clearfield, Utah: Companies Based in Clearfield, Utah, Lifetime Products, Utah State Route 103, Freeport Center $8.41 Purchase includes free access to book updates online and a free trial membership in the publisher’s book club where you can select from more than a million books without charge. Not illustrated. Excerpt: Lifetime Products Inc. is the world’s largest manufacturer of blow-molded polyethylene folding chairs and tables, picnic tables, and home basketball equipment. They also manufacture other consumer products, including sheds, trailers, and lawn and garden items, along with OEM steel and plastic items for other companies. A Lifetime Mammoth Basketball StandardLifetime Products uses polyethylene blow molding and metal forming technology to create a variety of consumer and industrial products. Lifetime has the largest single-point blow molded plastics facility in North America, occupying 2,200,000 square feet (204,000 m), and employs over 1500 people worldwide. Lifetime Products produces the only folding chair to comply with the Business and Institutional Furniture Manufacturer’s Association (BIFMA), which defines durability standards testing of commercial-grade chairs. Lifetime also complies with the American National Standards Institute (ANSI), and their basketball systems are evaluated by the American Society for Testing and Materials. Lifetime is headquartered in the Freeport Center in Clearfield, Utah, United States. Vertically integrated manufacturing facilities also reside in Clearfield, with international facilities in Monterrey, Mexico and Xiamen, China. Lifetime products are available in more than 50 countries. In the United States, Lifetime basketball systems are in sporting goods stores such as Sports Authority, Dick’s Sporting Goods, Academy Sports and Outdoors, MC Sports and Modells, as well as retailers such as Wal-Mart and Target, and in warehouse clubs such as Sam’s Club, Costco, BJs, and in regional stores. Lifetime tables and chairs are available at stores including Sam’s Club, Costco, Wal-Mart, Home Depot, an… More: |
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Clothing Retailers of the United States: Saks Fifth Avenue, the May Department Stores Company, Abercrombie & Fitch, American Apparel, Macy’s $21.07 Used – Chapters: Saks Fifth Avenue, The May Department Stores Company, Abercrombie & Fitch, American Apparel, Macy’s, Neiman Marcus, Eddie Bauer, Gilly Hicks, Gap, Polo Ralph Lauren, Macy’s, Inc., Mervyns, Brooks Brothers, QVC, Guess, American Eagle Outfitters, Meier & Frank, Bloomingdale’s, Under Armour, Nordstrom, Urban Outfitters, Kaufmann’s, Lazarus, Crazy Shirts, Steve & Barry’s, Aeropostale, Abraham & Straus, Bergdorf Goodman, Barneys New York, Forever 21, Filene’s, J.Lindeberg, Dillard’s, |
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Clothing Retailers of the United States: Saks Fifth Avenue, the May Department Stores Company, Abercrombie & Fitch, American Apparel, Macy’s $24.04 New – Chapters: Saks Fifth Avenue, The May Department Stores Company, Abercrombie & Fitch, American Apparel, Macy’s, Neiman Marcus, Eddie Bauer, Gilly Hicks, Gap, Polo Ralph Lauren, Macy’s, Inc., Mervyns, Brooks Brothers, QVC, Guess, American Eagle Outfitters, Meier & Frank, Bloomingdale’s, Under Armour, Nordstrom, Urban Outfitters, Kaufmann’s, Lazarus, Crazy Shirts, Steve & Barry’s, Aeropostale, Abraham & Straus, Bergdorf Goodman, Barneys New York, Forever 21, Filene’s, J.Lindeberg, Dillard’s, |
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Coalfield Jews $26.9 The stories of vibrant eastern European Jewish communities in the Appalachian coalfields Coalfield Jews explores the intersection of two simultaneous historic events: central Appalachia’s transformative coal boom (1880s-1920), and the mass migration of eastern European Jews to America. Traveling to southern West Virginia, eastern Kentucky, and southwestern Virginia to investigate the coal boom’s opportunities, some Jewish immigrants found success as retailers and established numerous small but flourishing Jewish communities. Deborah R. Weiner’s Coalfield Jews provides the first extended study of Jews in Appalachia, exploring where they settled, how they made their place within a surprisingly receptive dominant culture, how they competed with coal company stores, interacted with their non-Jewish neighbors, and maintained a strong Jewish identity deep in the heart of the Appalachian mountains. To tell this story, Weiner draws on a wide range of primary sources in social, cultural, religious, labor, economic, and regional history. She also includes moving personal statements, from oral histories as well as archival sources, to create a holistic portrayal of Jewish life that will challenge commonly held views of Appalachia as well as the American Jewish experience. |
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Coalfield Jews: An Appalachian History $148.89 The stories of vibrant eastern European Jewish communities in the Appalachian coalfields Coalfield Jews explores the intersection of two simultaneous historic events: central Appalachia’s transformative coal boom (1880s-1920), and the mass migration of eastern European Jews to America. Traveling to southern West Virginia, eastern Kentucky, and southwestern Virginia to investigate the coal boom’s opportunities, some Jewish immigrants found success as retailers and established numerous small but flourishing Jewish communities.Deborah R. Weiner’s Coalfield Jews provides the first extended study of Jews in Appalachia, exploring where they settled, how they made their place within a surprisingly receptive dominant culture, how they competed with coal company stores, interacted with their non-Jewish neighbors, and maintained a strong Jewish identity deep in the heart of the Appalachian mountains. To tell this story, Weiner draws on a wide range of primary sources in social, cultural, religious, labor, economic, and regional history.  She also includes moving personal statements, from oral histories as well as archival sources, to create a holistic portrayal of Jewish life that will challenge commonly held views of Appalachia as well as the American Jewish experience. |
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Coalfield Jews: An Appalachian History $65.91 The stories of vibrant eastern European Jewish communities in the Appalachian coalfields Coalfield Jews explores the intersection of two simultaneous historic events: central Appalachia’s transformative coal boom (1880s-1920), and the mass migration of eastern European Jews to America. Traveling to southern West Virginia, eastern Kentucky, and southwestern Virginia to investigate the coal boom’s opportunities, some Jewish immigrants found success as retailers and established numerous small but flourishing Jewish communities. Deborah R. Weiner’s Coalfield Jews provides the first extended study of Jews in Appalachia, exploring where they settled, how they made their place within a surprisingly receptive dominant culture, how they competed with coal company stores, interacted with their non-Jewish neighbors, and maintained a strong Jewish identity deep in the heart of the Appalachian mountains. To tell this story, Weiner draws on a wide range of primary sources in social, cultural, religious, labor, economic, and regional history. She also includes moving personal statements, from oral histories as well as archival sources, to create a holistic portrayal of Jewish life that will challenge commonly held views of Appalachia as well as the American Jewish experience. |
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Coalfield Jews: An Appalachian History $26 The stories of vibrant eastern European Jewish communities in the Appalachian coalfields Coalfield Jews explores the intersection of two simultaneous historic events: central Appalachia’s transformative coal boom (1880s-1920), and the mass migration of eastern European Jews to America. Traveling to southern West Virginia, eastern Kentucky, and southwestern Virginia to investigate the coal boom’s opportunities, some Jewish immigrants found success as retailers and established numerous small but flourishing Jewish communities.Deborah R. Weiner’s Coalfield Jews provides the first extended study of Jews in Appalachia, exploring where they settled, how they made their place within a surprisingly receptive dominant culture, how they competed with coal company stores, interacted with their non-Jewish neighbors, and maintained a strong Jewish identity deep in the heart of the Appalachian mountains. To tell this story, Weiner draws on a wide range of primary sources in social, cultural, religious, labor, economic, and regional history.  She also includes moving personal statements, from oral histories as well as archival sources, to create a holistic portrayal of Jewish life that will challenge commonly held views of Appalachia as well as the American Jewish experience. |
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Culinary Nutrition for Food Professionals $109.75 In today’s market, a large percentage of food consumed is eaten or purchased away from home which has created an increasing demand for healthful options across all segments of the food industry. Now, more than ever, your customers realize that diet plays an important role in maintaining good health. The completely revised, second edition of Culinary Nutrition for Food Professionals gives you all of the information you need to balance taste and health while maintaining your unique niche in today’s competitive marketplace. This book is oriented toward nutrition applications to foodservice including:food science and nutrition sciencecurrent dietary recommendationsnew food labeling regulationsproduct selectionmenu planning for specific clientele and operational segmentsrecipe development, nutrition analysis, and cooking techniquesmerchandising healthful options in the menu mixstaff trainingagricultural, industry and current food safety issuesmarketingIn addition, a one-of-a-kind chapter addresses fitness and diet needs for food professionals. It is designed as a guide for maintaining peak productivity at the work site. Culinary Nutrition for Food Professionals is recommended by the Educational Institute of the American Culinary Federation and has been endorsed by educators and other food professionals as a key textbook for both culinary and hospitality management programs. In addition, the book is a vital and current reference for foodservice managers, chefs, caterers, food product developers and retailers, restaurateurs, food writers, and health professionals. It is also a practical reference for individuals who wish to learn the professional approach to cooking for taste and health. Food professionals and educators are saying this about the revised second edition of Culinary Nutrition for Food Professionals: "This book will certainly be useful to all of us." —Julia Child, |
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Delivering Knock Your Socks Off Service $29.98 When the first edition of Delivering Knock Your Socks Off Service arrived in book­stores, “Does service matter?” was an unsettled question. Now 20+ years and a service industry revolution later, it’s taken as gospel that superior service leads to higher profits and faster growth. The Internet has changed how customers both shop and relate their experiences, but the foundations of exceptional service remain constant. And now, in this special 20th anniversary edition of the book that has long been relied on for the best guidance on knocking customers’ socks off—you’ll find all-new tips, tools, and techniques for the world we live in today. Whether you’re new to customer service or an old pro, this book shows you how to: • WOW your customers • Become a fantastic fixer and powerful problem-solver • Determine the right times to bend or break the rules • Work with cultural and generational differences • Become a valued “listening post” for your organization • Effectively handle “customers from hell” Featuring real-world examples, the book contains all-new chapters on using social media for communication and service recovery, owning service encounters, responding positively to negative feedback, and more. The most important part of creating a “service advantage” is still you. And this fun-to-read, classic resource will show you how to provide the best service imaginable, time after time. Praise for Previous Editions: “An easy-to-read service bible.” — The American Salesman “…A must-read for retailers working with today’s challenging customers.”— Retail News Magazine “Written in a witty, engaging style, and offers real tactics any service provider can use. Once |
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Delivering Knock Your Socks Off Service $6 When the first edition of Delivering Knock Your Socks Off Service arrived in book­stores, “Does service matter?” was an unsettled question. Now 20+ years and a service industry revolution later, it’s taken as gospel that superior service leads to higher profits and faster growth. The Internet has changed how customers both shop and relate their experiences, but the foundations of exceptional service remain constant. And now, in this special 20th anniversary edition of the book that has long been relied on for the best guidance on knocking customers’ socks off—you’ll find all-new tips, tools, and techniques for the world we live in today. Whether you’re new to customer service or an old pro, this book shows you how to: • WOW your customers • Become a fantastic fixer and powerful problem-solver • Determine the right times to bend or break the rules • Work with cultural and generational differences • Become a valued “listening post” for your organization • Effectively handle “customers from hell” Featuring real-world examples, the book contains all-new chapters on using social media for communication and service recovery, owning service encounters, responding positively to negative feedback, and more. The most important part of creating a “service advantage” is still you. And this fun-to-read, classic resource will show you how to provide the best service imaginable, time after time. Praise for Previous Editions: “An easy-to-read service bible.” — The American Salesman “…A must-read for retailers working with today’s challenging customers.”— Retail News Magazine “Written in a witty, engaging style, and offers real tactics any service provider can use. Once |
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Direct Market $50.77 Used – Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. The direct market is the dominant distribution and retail network for North American comic books. It consists of one dominant distributor and the majority of comics specialty stores, as well as other retailers of comic books and related merchandise. The name is no longer a fully accurate description of the model by which it operates, but derives from its original |
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Direct Market $63.44 New – Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. The direct market is the dominant distribution and retail network for North American comic books. It consists of one dominant distributor and the majority of comics specialty stores, as well as other retailers of comic books and related merchandise. The name is no longer a fully accurate description of the model by which it operates, but derives from its original |
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Downtown America: A History of the Place and the People Who Made It $25 Downtown America was once the vibrant urban center romanticized in the Petula Clark song—a place where the lights were brighter, where people went to spend their money and forget their worries. But in the second half of the twentieth century, “downtown” became a shadow of its former self, succumbing to economic competition and commercial decline. And the death of Main Streets across the country came to be seen as sadly inexorable, like the passing of an aged loved one.Downtown America cuts beneath the archetypal story of downtown’s rise and fall and offers a dynamic new story of urban development in the United States. Moving beyond conventional narratives, Alison Isenberg shows that downtown’s trajectory was not dictated by inevitable free market forces or natural life-and-death cycles. Instead, it was the product of human actors—the contested creation of retailers, developers, government leaders, architects, and planners, as well as political activists, consumers, civic clubs, real estate appraisers, even postcard artists. Throughout the twentieth century, conflicts over downtown’s mundane conditions—what it should look like and who should walk its streets—pointed to fundamental disagreements over American values.Isenberg reveals how the innovative efforts of these participants infused Main Street with its resonant symbolism, while still accounting for pervasive uncertainty and fears of decline. Readers of this work will find anything but a story of inevitability. Even some of the downtown’s darkest moments—the Great Depression’s collapse in land values, the rioting and looting of the 1960s, or abandonment and vacancy during the 1970s—illuminate how core cultural values have animated and intertwined with economic investment to reinvent the physical form and social experiences of urban commerce. Downtown America—its empty stores, revitalized marketplaces, and romanticized past—will never look quite the |
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Downtown America: A History of the Place and the People Who Made It $140.3 Downtown America was once the vibrant urban center romanticized in the Petula Clark song–a place where the lights were brighter, where people went to spend their money and forget their worries. But in the second half of the twentieth century, downtown became a shadow of its former self, succumbing to economic competition and commercial decline. And the death of Main Streets across the country came to be seen as sadly inexorable, like the passing of an aged loved one. Downtown America cuts beneath the archetypal story of downtown’s rise and fall and offers a dynamic new story of urban development in the United States. Moving beyond conventional narratives, Alison Isenberg shows that downtown’s trajectory was not dictated by inevitable free market forces or natural life-and-death cycles. Instead, it was the product of human actors–the contested creation of retailers, developers, government leaders, architects, and planners, as well as political activists, consumers, civic clubs, real estate appraisers, even postcard artists. Throughout the twentieth century, conflicts over downtown’s mundane conditions–what it should look like and who should walk its streets–pointed to fundamental disagreements over American values. Isenberg reveals how the innovative efforts of these participants infused Main Street with its resonant symbolism, while still accounting for pervasive uncertainty and fears of decline. Readers of this work will find anything but a story of inevitability. Even some of the downtown’s darkest moments–the Great Depression’s collapse in land values, the rioting and looting of the 1960s, or abandonment and vacancy during the 1970s–illuminate how core culturalvalues have animated and intertwined with economic investment to reinvent the physical form and social experiences of urban commerce. Downtown America–its empty stores, revitalized marketplaces, and romanticized past–will never look quite the same again. A book that does away with our |
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Duck: An Outer Banks Village $0.99 Virtually hidden until the early 1980s, Duck, a village on the northern Outer Banks of North Carolina, enjoyed several centuries of solitude and anonymity. Only within the past two decades have eager developers transformed it into the last summer boomtown in Dare County. Today, rental properties far outweigh duck blinds, and realtors and retailers far outnumber commercial duck hunters and fishermen. From May until September, there are at least a thousand tourists for every Duck native, and absentee landlords own considerably more of Duck than its year-round residents do. This work of narrative nonfiction centers on Duck and the people, both living and dead, who have had a stake in this community. It endeavors to chronicle the village’s changes by recreating its past, detailing its present, and speculating on the future of this once sparsely populated neighborhood of risktakers-the seafarers, fishermen, hunters, and entrepreneurs who initially settled the area with their families. It includes profiles, oral history, reportage, and personal essays. It even captures some surprising details about the village, such as the story of Hargraves Beach, one man’s attempt to establish an African-American community on the North Banks during the years of Jim Crow. The text is supplemented by black-and-white photographs, some of which have never been published. |
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Economy Of Delaware $19.99 Purchase includes free access to book updates online and a free trial membership in the publisher’s book club where you can select from more than a million books without charge. Excerpt: Food Lion LLC is an American grocery store company headquartered in Salisbury, North Carolina that operates approximately 1,300 supermarkets in 11 Southeast and Mid-Atlantic states under the Food Lion, Harveys Supermarket, Bloom, Bottom Dollar Food, and Reid’s banners. With approximately 73,000 associates, Food Lion LLC is the largest subsidiary of Delhaize Group. Delhaize Group is a food retailer headquartered in Belgium which operates in 7 countries. Delhaize Group was founded in Belgium in 1867. The principal activity of Delhaize Group is the operation of food supermarkets in North America, Europe and Southeast Asia. Supermarket News ranked Delhaize America No. 10 in the 2007 “Top 75 North American Food Retailers” based on 2006 fiscal year estimated sales of $17.3 billion. Food Lion was founded in 1957 in Salisbury, North Carolina as Food Town by Wilson Smith, Ralph Ketner, and Brown Ketner. The Food Lion name was adopted in 1983, several years after Belgium-based grocer Delhaize acquired the Food Town company. The name change, while puzzling for American customers, made economic and historic sense for Delhaize. Once known as “Delhaize Le Lion,” the Belgian company was able to re-brand its new American subsidiary by changing just two letters on the “Food Town” signage. Food Lion in Durham, North Carolina.Food Lion is the namesake concept for Food Lion LLC and is centered around building a neighborly and convenient supermarket for its customers featuring “extra low prices” on name brand and private label merchandise. The MVP Loyalty Card is a staple of the Food Lion pricing strategy. With the MVP card a consumer is entitled to obtain selected items for 5 to 15 percent less than they cost at other stores, while consumers without cards will … More: |
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Encyclopedia of American Silver Manufacturers $29.95 With more than 2400 marks illustrated and brief histories and cross-references of more than 1600 manufacturers, this is the most comprehensive reference source on the subject. To compile the information presented here, the authors devoted much time over several decades researching numerous sources. These include various editions of Trademarks of the Jewelry & Kindred Trades, U.S. Patent Office records, silver and jewelry catalogs of manufacturers, wholesalers and retailers, records of companies still in business, and pieces examined in antiques shops all over the country. This fourth edition includes many new trademarks, many additional companies, and brings up to date the many changes in company ownership during the last decade. |
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Fatwallet $60.81 High Quality Content by WIKIPEDIA articles! FatWallet is a bargain hunting website, centering around a set of forums that allow users to publish deals and rebate offers on a comprehensive range of products and services, though computer-related products dominate the listings. The site focuses on listings primarily for North American consumers; the website does not offer its service to a generic international and multi-currency audience. In addition to the Hot Deals, dozens of “Free Stuff” giveaways are discussed on the forums every day, as well as travel deals, finance deals, product reviews and reviews of retailers. FatWallet features a Cash Back rebate shopping section, where users can receive a percentage of purchases back from purchases made through referral links to hundreds of online retailers. Originally known as FatCash, this feature is where FatWallet got its start. FatWallet users frequently post the sale prices of major retailers before they were even released in the retailers’ advertisements, which embroiled the site in a major legal dispute in 2002 involving Black Friday advertisements. |
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Food for Cooks: Essential Ingredients for Every Cook’s Pantry $0.01 With ethnic foodstuffs and spices from the farthest reaches of the world now available in almost every American supermarket, today’s cook has access to a truly global pantry. Featuring over 500 items, from wasabi to wind-dried duck. Clare Ferguson explains what to look for in terms of taste, quality, and nutritional value, and demystifies how these ingredients can turn everyday meals into mouth-watering culinary events with little fuss and no extra time. Clare’s expert advice on preparation is backed up with imaginative serving ideas and useful information on proper storage. Key cooking techniques are illustrated in step-by-step photographs, and the book features fifty simple and stylish recipes. A comprehensive Resources section lists specialty retailers as well as mail-order suppliers and websites. All these features combine to make this an encyclopedic resource-a virtual world of ingredients at your fingertips. |
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Former General Electric Subsidiaries: Montgomery Ward, Genworth Financial, Sundance Channel, Ge Capital It Solutions $8.87 Purchase includes free access to book updates online and a free trial membership in the publisher’s book club where you can select from more than a million books without charge. Excerpt: Montgomery Ward (later known as Wards) is an online retailer that carries the same name as the former American department store chain, founded as the world’s #1 mail order business in 1872 by Aaron Montgomery Ward, and which went out of business in 2001. At its height, it was one of the largest retailers in the United States, but declining sales in the late 20th century forced the original Montgomery Ward to close all of its retail stores and catalog operations by early 2001. After a near four year absence, the Montgomery Ward brand was revived as an online and catalog-based retailer headquartered in Cedar Rapids, Iowa, in late 2004, when Direct Marketing Services Inc. purchased much of the intellectual property assets of the former Wards, reviving the brand as an online retailer with no physical stores. In 2008, ownership changed over to Swiss Colony in Monroe, Wisconsin. Ward had conceived of the revolutionary idea of a dry goods mail-order business in Chicago, Illinois, after several years of working as a traveling salesman among rural customers. He observed that rural customers often wanted “city” goods but were often victimized by monopolists who offered no guarantee of quality. Ward also believed that by eliminating intermediaries, he could cut costs and make a wide variety of goods available to rural customers, who could purchase goods by mail and pick them up at the nearest train station. After several false starts, including the destruction of his first inventory by the Great Chicago Fire, Ward started his business at his first offices at the corner of North Clark and Kedzie streets, with two partners and using $1,600 they had raised in capital. The first catalog in August 1872 consisted of an 8 by 12 in. single-sheet price list, sho… More: |
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Furniture Retailers of the United States, Including: Ikea, Pier 1 Imports, Nebraska Furniture Mart, Robb & Stucky Interiors, La-Z-Boy, Bombay Company, American Furniture Warehouse, Jordan’s Furniture, Slumberland Furniture, Restoration Hardware, Kartell $14.06 Used – Hephaestus Books represents a new publishing paradigm, allowing disparate content sources to be curated into cohesive, relevant, and informative books. To date, this content has been curated from Wikipedia articles and images under Creative Commons licensing, although as Hephaestus Books continues to increase in scope and dimension, more licensed and public domain content is being added. We believe books such as this represent a new and exciting lexicon in the sharing of human knowledge. |
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Furniture Retailers, Including: Ikea, Pier 1 Imports, Nebraska Furniture Mart, Robb & Stucky Interiors, La-Z-Boy, Bombay Company, American Furniture Warehouse, Jordan’s Furniture, Slumberland Furniture, Restoration Hardware, Grand Home Furnishings, Ilva $16.1 Used – Hephaestus Books represents a new publishing paradigm, allowing disparate content sources to be curated into cohesive, relevant, and informative books. To date, this content has been curated from Wikipedia articles and images under Creative Commons licensing, although as Hephaestus Books continues to increase in scope and dimension, more licensed and public domain content is being added. We believe books such as this represent a new and exciting lexicon in the sharing of human knowledge. |
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Furniture Retailers, Including: Ikea, Pier 1 Imports, Nebraska Furniture Mart, Robb & Stucky Interiors, La-Z-Boy, Bombay Company, American Furniture Warehouse, Jordan’s Furniture, Slumberland Furniture, Restoration Hardware, Grand Home Furnishings, Ilva $19.58 New – Hephaestus Books represents a new publishing paradigm, allowing disparate content sources to be curated into cohesive, relevant, and informative books. To date, this content has been curated from Wikipedia articles and images under Creative Commons licensing, although as Hephaestus Books continues to increase in scope and dimension, more licensed and public domain content is being added. We believe books such as this represent a new and exciting lexicon in the sharing of human knowledge. T |
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Furniture Retailers, Including: Ikea, Pier 1 Imports, Nebraska Furniture Mart, Robb & Stucky Interiors, La-Z-Boy, Bombay Company, American Furniture Warehouse, Jordan’s Furniture, Slumberland Furniture, Restoration Hardware, Grand Home Furnishings, Ilva $19.51 New – Hephaestus Books represents a new publishing paradigm, allowing disparate content sources to be curated into cohesive, relevant, and informative books. To date, this content has been curated from Wikipedia articles and images under Creative Commons licensing, although as Hephaestus Books continues to increase in scope and dimension, more licensed and public domain content is being added. We believe books such as this represent a new and exciting lexicon in the sharing of human knowledge. T |
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Future Shop: How New Technologies Will Change the Way We Shop and What We Buy $8.91 New – Because of deceptive practices by today’s retailers, it is harder than ever to buy the best product at the lowest price. This book makes sweeping predictions about the future of consumerism while proposing methods that will bring the information age into American homes. |
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Giant Eagle $34.69 Used – Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Giant Eagle, Inc. is an American supermarket chain with stores located in Pennsylvania, Ohio, West Virginia, and Maryland. Giant Eagle was founded in 1918 in Pittsburgh, Pennsylvania. Supermarket News ranked Giant Eagle No. 21 in the 2009 “Top 75 North American Food Retailers” based on 2008 fiscal year estimated sales of $8.0 billion. In 2005, it was the 32nd lar |
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Giant Eagle $32.42 Used – Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Giant Eagle, Inc. is an American supermarket chain with stores located in Pennsylvania, Ohio, West Virginia, and Maryland. Giant Eagle was founded in 1918 in Pittsburgh, Pennsylvania. Supermarket News ranked Giant Eagle No. 21 in the 2009 “Top 75 North American Food Retailers” based on 2008 fiscal year estimated sales of $8.0 billion. In 2005, it was the 32nd lar |
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Giant Eagle $34.87 Used – Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Giant Eagle, Inc. is an American supermarket chain with stores located in Pennsylvania, Ohio, West Virginia, and Maryland. Giant Eagle was founded in 1918 in Pittsburgh, Pennsylvania. Supermarket News ranked Giant Eagle No. 21 in the 2009 “Top 75 North American Food Retailers” based on 2008 fiscal year estimated sales of $8.0 billion. In 2005, it was the 32nd lar |
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Great American Billboards: 100 Years of History by the Side of the Road $1.99 Early in the 20th century, as Americans climbed into their Model-Ts and took to the open road, American manufacturers and retailers discovered miles and miles of new advertising space, and the audaciously oversized billboard was born. For a century, billboards have recruited, congratulated, teased, sold, and seduced us, promoting everything under the sun, from hosiery to war bonds, presidential candidates to rock shows. GREAT AMERICAN BILLBOARDS not only offers a lively look back at changing styles, products, and tastes, but is also an important visual record of this largely unheralded yet ubiquitous American art form.Reviews”This slice-of-life compendium entertains and educates.”-US Airways Magazine”Although the pictures are fascinating, Basten’¬?s text is quite a bonus.”-Oklahoman”An illuminating guide to a country, its culture, and its people.”-American Way”Beyond the irresistible nostalgia is a fascinating glimpse of the evolution of our consumer nation.”-Dallas Morning NewsFeatured on Entertainment Weekly’¬?s “Must List” |
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Great American Billboards: 100 Years of History by the Side of the Road $6.95 New – Early in the 20th century, as Americans climbed into their Model-Ts and took to the open road, American manufacturers and retailers discovered miles and miles of new advertising space, and the audaciously oversized billboard was born. For a century, billboards have recruited, congratulated, teased, sold, and seduced us, promoting everything under the sun, from hosiery to war bonds, presidential candidates to rock shows. GREAT AMERICAN BILLBOARDS not only offers a lively look back at changi |
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Grenadine Records $50.99 High Quality Content by WIKIPEDIA articles! Grenadine Records is a Canadian independent record label based in Montreal, Quebec, Canada. The music label was founded in 1997 by Eric Y. Lapointe and Alex Megelas who met at Bishop’s University’s radio station CJMQ 88.9FM. The label, initially named Bittersweet Records, released two 7″ vinyl recordings and then quickly changed its name in 1999 when a New York City-based label of the same name was discovered. The label was officially announced as Grenadine Records as of March 1999 along with its first CD release Syrup & Gasoline Vol.1 which was a compilation of bands from across Canada. The label’s tagline of “Timeless Pop Attitude” reflected the label’s interest in a variety of pop music with sometimes earlier influences. As of 2006, Grenadine Records was available to Canadian retailers through FAB Distribution and Scratch Distribution and to American retailers through Carrot Top Records, Choke, and Revolver Distribution. |
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Iconic American Storefront $216.39 Take a look at some of the most amazing storefronts in the United States! Author Xu Bin has traveled the country to find the best, the most alluring, the most sophisticated shops–including branches of such top retailers as Louis Vuitton and Chanel, as well as unexpected smaller stores that no reader would ever find without this indispensable guide. From New York to Los Angeles, these are the storefronts that define the American shopping experience. |
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Iconic Storefronts USA $25.09 Used – Take a look at some of the most amazing storefronts in the United States! Author Xu Bin has traveled the country to find the best, the most alluring, the most sophisticated shops?including branches of such top retailers as Louis Vuitton and Chanel, as well as unexpected smaller stores that no reader would ever find without this indispensable guide. From New York to Los Angeles, these are the storefronts that define the American shopping experience. |
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Iconic Storefronts USA $33.7 Take a look at some of the most amazing storefronts in the United States! Author Xu Bin has traveled the country to find the best, the most alluring, the most sophisticated shops?including branches of such top retailers as Louis Vuitton and Chanel, as well as unexpected smaller stores that no reader would ever find without this indispensable guide. From New York to Los Angeles, these are the storefronts that define the American shopping experience. |
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Imagining Consumers: Design and Innovation from Wedgwood to Corning $8.88 New – “Imagining Consumers” tells for the first time the story of American consumer society from the perspective of mass-market manufacturers and retailers. It relates the trials and tribulations of china and glassware producers in their contest for the hearts of the working- and middle-class women who made up more than eighty percent of those buying mass-manufactured goods by the 1920s. Based on extensive research in untapped corporate archives, “Imagining Consumers” supplies a fresh appraisal |
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Imagining Consumers: Design and Innovation from Wedgwood to Corning $34.35 New – Imagining Consumers tells for the first time the story of American consumer society from the perspective of mass-market manufacturers and retailers. It relates the trials and tribulations of china and glassware producers in their contest for the hearts of the working- and middle-class women who made up more than eighty percent of those buying mass-manufactured goods by the 1920s. Based on extensive research in untapped corporate archives, Imagining Consumers supplies a fresh appraisal of t |
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Imagining Consumers: Design and Innovation from Wedgwood to Corning $14.18 Used – Imagining Consumers tells for the first time the story of American consumer society from the perspective of mass-market manufacturers and retailers. It relates the trials and tribulations of china and glassware producers in their contest for the hearts of the working- and middle-class women who made up more than eighty percent of those buying mass-manufactured goods by the 1920s. Based on extensive research in untapped corporate archives, Imagining Consumers supplies a fresh appraisal of |
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Imagining Consumers: Design and Innovation from Wedgwood to Corning $4.98 Used – Imagining Consumers tells for the first time the story of American consumer society from the perspective of mass-market manufacturers and retailers. It relates the trials and tribulations of china and glassware producers in their contest for the hearts of the working- and middle-class women who made up more than eighty percent of those buying mass-manufactured goods by the 1920s. Based on extensive research in untapped corporate archives, Imagining Consumers supplies a fresh appraisal of |
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In an Influential Fashion: An Encyclopedia of Nineteenth- And Twentieth-Century Fashion Designers and Retailers Who Transformed Dress $22.06 New – Identifies the major designers and retailers who have impacted 19th- and 20th-century American fashion and culture. |
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In an Influential Fashion: An Encyclopedia of Nineteenth- And Twentieth-Century Fashion Designers and Retailers Who Transformed Dress $4.98 Used – Profiles 164 fashion designers and retailers from many countries who have had an impact on American dress and culture from the late 19th century to the year 2000. Entries introduce a fashion personality or retailer whose influence on the industry reflected societal, political or economic change. |
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Lipstick Prophets $39.28 New – Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Lipstick Prophets is a fashion line by American fashion designer Ali Barone. Barone works with other graphic designers to create the LP look, including Geoff Kresge from Tiger Army (and formerly AFI) and her aunt Elizabeth Stanton (also known as “Aunt Death”) who developed the “dead teddies” line. Barone’s designs have been picked up by various major retailers nat |
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Lipstick Prophets $39.28 Used – Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Lipstick Prophets is a fashion line by American fashion designer Ali Barone. Barone works with other graphic designers to create the LP look, including Geoff Kresge from Tiger Army (and formerly AFI) and her aunt Elizabeth Stanton (also known as “Aunt Death”) who developed the “dead teddies” line. Barone’s designs have been picked up by various major retailers na |
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Macro Trading and Investment Strategies: Macroeconomic Arbitrage in Global Markets $40.95 Some of the most successful and well-known hedge funds have long profited from a trading strategy that applies macroeconomic views to global markets: global macro. Pioneered by hedge fund managers such as George Soros and Julian Robertson, this strategy has led to enormous profits. By placing directional bets on liquid assets, it is particularly suited for trending markets. In Macro Trading and Investment Strategies: Macroeconomic Arbitrage in Global Markets, Gabriel Burstein defines and rigorously analyzes this investment style. He then proposes macro arbitrage as an original alternative to trading subjective macroeconomic views at times when markets are either trending or are extremely volatile, lacking direction, and in crisis, such as during the Asian, Russian, and Latin American economic and financial collapses of the late 1990s. Macro arbitrage is introduced as a new, lower-risk, long/short macro strategy that is based on detecting objective macroeconomic mispricings in global markets. Burstein shows how this trading strategy works in stock market sector spreads (food retailers/general retailers, banks/utilities), stock index spreads (Italy/Spain, Sweden/Finland), and with the European Monetary Union (EMU) ahead of its 1999 single-currency final stage. In Macro Trading and Investment Strategies, Burstein presents, with examples, the framework for traditional global macro strategies, then shows how to use macroeconomic mispricings in global financial markets to design innovative global macroeconomic arbitrage strategies for trading and investing. Packed with revealing trading case studies, examples, explanations, and definitions, this comprehensive work covers:* Global directional macro, long/short macro, and macroeconomic arbitrage trading and investment strategies* Causes of macroeconomic mispricings in markets; tackling secondary macroeconomic variables in trades* The importance of technical timing in macro arbitrage* |
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Music In The Market $2.9 Cusic examines the music business in the context of popular culture, the ways that popular music is disseminated in the American commercial market, the money flow, talent acquisition and development, artwork and promotion, and the strategies of multinational recording companies as they market music to consumers through media and retailers. |
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Music in the Market $6.05 Used – Cusic examines the music business in the context of popular culture, the ways that popular music is disseminated in the American commercial market, the money flow, talent acquisition and development, artwork and promotion, and the strategies of multinational recording companies as they market music to consumers through media and retailers. |
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North American Wading Birds $23.04 Used – Voyageur Naturally is your one-stop resource for books about nature and country sports. We have one of the largest selections available for both adult and young adult and readers. Zoos and aquariums, natural history museums, gift shops, sporting book retailers, and other booksellers all appreciate the depth and quality of our series and our commitment to providing up-to-date information from leading naturalists and scientists. |
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North American Wading Birds $157.65 New – Voyageur Naturally is your one-stop resource for books about nature and country sports. We have one of the largest selections available for both adult and young adult and readers. Zoos and aquariums, natural history museums, gift shops, sporting book retailers, and other booksellers all appreciate the depth and quality of our series and our commitment to providing up-to-date information from leading naturalists and scientists. |
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North American Wading Birds $130.88 New – Voyageur Naturally is your one-stop resource for books about nature and country sports. We have one of the largest selections available for both adult and young adult and readers. Zoos and aquariums, natural history museums, gift shops, sporting book retailers, and other booksellers all appreciate the depth and quality of our series and our commitment to providing up-to-date information from leading naturalists and scientists. |
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On Target P $24.95 Praise For On Target"A retailing dynasty, spanning a century and four generations, and still a hot-shot winner: that makes fascinating reading. Throw in legendary names, bare-knuckle business battles, and the discount wars, and you have a textbook that reads like a novel. On Target is a winner itself."–— Stuart Varney, Contributor, FOX News Network"An enlightening look at the history and culture of the Target Corporation, with compelling management lessons for all retailers."–— Kevin Kelleher, Chief Financial Officer, Sony Music Entertainment "On Target is the perfect book to read for inspiration on how to connect with the American consumer. It is an insightful study of a successful corporation and what made it that way. The book will become the ‘bible’ for a generation that wants to understand their own spending habits or tap into the culture of American retailing. Rowley artfully gets behind the business decisions that keep Target’s products ahead of the curve and connecting emotionally with its customers. For anyone who considers themselves a creative, marketing, or innovative thinker, this is a rich read indeed."–— Lucy Danziger, Editor in Chief, Self magazine |
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On Target: How the World’s Hottest Retailer Hit a Bull’s-Eye $18.95 Praise For On Target"A retailing dynasty, spanning a century and four generations, and still a hot-shot winner: that makes fascinating reading. Throw in legendary names, bare-knuckle business battles, and the discount wars, and you have a textbook that reads like a novel. On Target is a winner itself."–— Stuart Varney, Contributor, FOX News Network"An enlightening look at the history and culture of the Target Corporation, with compelling management lessons for all retailers."–— Kevin Kelleher, Chief Financial Officer, Sony Music Entertainment "On Target is the perfect book to read for inspiration on how to connect with the American consumer. It is an insightful study of a successful corporation and what made it that way. The book will become the ‘bible’ for a generation that wants to understand their own spending habits or tap into the culture of American retailing. Rowley artfully gets behind the business decisions that keep Target’s products ahead of the curve and connecting emotionally with its customers. For anyone who considers themselves a creative, marketing, or innovative thinker, this is a rich read indeed."–— Lucy Danziger, Editor in Chief, Self magazine |
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On Target: How the World’s Hottest Retailer Hit a Bullseye $0.99 "When I go into a competitor’s store, I have this uncontrollable urge to get whatever I need and get the heck out. With Target it’s more like, ‘Stick around for a while, relax.’"–Target customerIf you’ve ever shopped at Target you’ve probably felt the same way, roaming the aisles for an hour or two, enjoying the great merchandise, clean environment, and impeccable customer service. But low prices and quality products aren’t the only factors that distinguish Target from its competition. It’s the "human touch"–which almost all other discount stores lack today–that draws people back to Target time and again. Founded in 1962 by Minnesota-based department store Dayton’s, Target exploded in popularity during the mid-1990s and continues its success today. For over four decades, through its edgy products, innovative store designs, memorable image campaigns, and remarkably generous philanthropy, Target–the discount chain with the trademark bull’s-eye–has developed a cult-like following among American shoppers. With exclusive merchandising partnerships with designers such as Michael Graves, Mossimo, and Todd Oldham, "Tar-zhay," as some like to refer to one of America’s most profitable retailers, has made it hip to be spare by selling bargains and cachet.In On Target, award-winning business journalist Laura Rowley skillfully uncovers–through vivid firsthand stories, candid interviews, and in-depth research–the strategies, motivations, and leaders behind the Target phenomenon, and examines how they have led to such runaway success. You’ll go behind the cash registers and down the aisles as Rowley takes a close look at:How the seeds for Target’s culture were planted in its unique retail history How Target reinvented the discount store concept, carving a niche that would allow it to thrive even in the shadow of industry giant Wal-MartHow Target’s best practices in |
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One Perfect Day $1.99 Astutely observed and deftly witty, One Perfect Day masterfully mixes investigative journalism and social commentary to explore the workings of the wedding industry—an industry that claims to be worth $160 billion to the U.S. economy and which has every interest in ensuring that the American wedding becomes ever more lavish and complex. Taking us inside the workings of the wedding industry—including the swelling ranks of professional event planners, department stores with their online registries, the retailers and manufacturers of bridal gowns, and the Walt Disney Company and its Fairy Tale Weddings program—New Yorker writer Rebecca Mead skillfully holds the mirror up to the bride’s deepest hopes and fears about her wedding day, revealing that for better or worse, the way we marry is who we are. |
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One Perfect Day $12.99 Astutely observed and deftly witty, One Perfect Day masterfully mixes investigative journalism and social commentary to explore the workings of the wedding industry—an industry that claims to be worth $160 billion to the U.S. economy and which has every interest in ensuring that the American wedding becomes ever more lavish and complex. Taking us inside the workings of the wedding industry—including the swelling ranks of professional event planners, department stores with their online registries, the retailers and manufacturers of bridal gowns, and the Walt Disney Company and its Fairy Tale Weddings program—New Yorker writer Rebecca Mead skillfully holds the mirror up to the bride’s deepest hopes and fears about her wedding day, revealing that for better or worse, the way we marry is who we are. |
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Online Retailers, Including: Kazaa, Steam (Software), Lands’ End, Online Shopping, Play.Com, Amazon China, Expedia, Inc., Audible.Com, Bleep.Com, American Science and Surplus, Webstore, Leshop.Ch, Yesasia, DVD Unlimited, Lodging.Com, Jewcy, Movieshack $14.09 Used – Hephaestus Books represents a new publishing paradigm, allowing disparate content sources to be curated into cohesive, relevant, and informative books. To date, this content has been curated from Wikipedia articles and images under Creative Commons licensing, although as Hephaestus Books continues to increase in scope and dimension, more licensed and public domain content is being added. We believe books such as this represent a new and exciting lexicon in the sharing of human knowledge. |
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Out Of The Madness $55.6 High Quality Content by WIKIPEDIA articles! Out of the Madness is the second album by American blues artist Derek Trucks and The Derek Trucks Band, released on October 20, 1998. The album was recorded between June 14, 1997-April 11, 1998 at Dockside Studios, Maurice The album is mainly re-arranged jazz and blues classics and the rest is original compositions by the band. Derek was eighteen years old at the time of the release of the album. In 2008, the album was made available digitally, and is now available on iTunes, and other online retailers like Real, Rhapsody, Yahoo! Music, eMusic, Napster and Puretracks. Blues is the name given to both a musical form and a music genre created primarily within the African-American communities in the Deep South of the United States at the end of the 19th century from spirituals, work songs, field hollers, shouts and chants, and rhymed simple narrative ballads. |
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Owls $91.75 New – Voyageur Naturally is your one-stop resource for books about nature and country sports. We have one of the largest selections available for both young adult and adult readers. Zoos and aquariums, natural history museums, gift shops, sporting book retailers, and other booksellers all appreciate the depth and quality of our series and our commitment to providing up-to-date information from leading naturalists and scientists.A compelling introduction to twenty-five species of North American a |
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Owls $8.69 Used – Voyageur Naturally is your one-stop resource for books about nature and country sports. We have one of the largest selections available for both young adult and adult readers. Zoos and aquariums, natural history museums, gift shops, sporting book retailers, and other booksellers all appreciate the depth and quality of our series and our commitment to providing up-to-date information from leading naturalists and scientists.A compelling introduction to twenty-five species of North American |
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Parfait (Food) $27.01 Used – High Quality Content by WIKIPEDIA articles! An American parfait is a dessert normally made by layering cream, ice cream, or flavored gelatin dessert with other ingredients such as granola, nuts, yogurt, syrups, liqueurs, fresh fruit, or whipped topping. A parfait is normally made in a tall clear glass making all layers visible. The term parfait traditionally refers to an ice-cream treat similar to a sundae.Currently, the term ‘yogurt parfait’ is being popularized by specialty retailers in |
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Power Retail: Winning Strategies from Chapters and Other Leading Retailers in Canada $1.97 Used – With internet retail heating up, customers more demanding than ever, and the explosion of retail space, retailers today must think differently and act faster to succeed. Why do some power ahead in this intensely competitive environment, while others are brought to their knees?Power Retail looks behind the scenes of leading retailers to identify and explore the strategies that drive their success. Based on an in-depth quantitative analyses of over 200 North American retailers, including Se |
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Power Retail: Winning Strategies from Chapters and Other Leading Retailers in Canada $80.62 New – With internet retail heating up, customers more demanding than ever, and the explosion of retail space, retailers today must think differently and act faster to succeed. Why do some power ahead in this intensely competitive environment, while others are brought to their knees?Power Retail looks behind the scenes of leading retailers to identify and explore the strategies that drive their success. Based on an in-depth quantitative analyses of over 200 North American retailers, including Sea |
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Raymour & Flanigan $32.41 Used – Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Raymour & Flanigan is an American furniture retail chain, based in the Northeastern United States. Raymour’s Furniture Company, the predecessor of Raymour & Flanigan Furniture, was established by brothers, Bernard Goldberg and Arnold Goldberg in 1946. Raymour & Flanigan Furniture is the one of the largest furniture retailers in the United States, as of 2010. The |
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Raymour & Flanigan $37.01 Used – Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Raymour & Flanigan is an American furniture retail chain, based in the Northeastern United States. Raymour’s Furniture Company, the predecessor of Raymour & Flanigan Furniture, was established by brothers, Bernard Goldberg and Arnold Goldberg in 1946. Raymour & Flanigan Furniture is the one of the largest furniture retailers in the United States, as of 2010. The |
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Renewable Energy Technology $23.6 Purchase includes free access to book updates online and a free trial membership in the publisher’s book club where you can select from more than a million books without charge. Chapters: Dysprosium, Smart Grid, 3m, Microbial Fuel Cell, Renewable Heat, Artificial Photosynthesis, Pelamis Wave Energy Converter, Evopod, Ceto Wave Power, Aquanator, Soft Energy Technology, Sde Sea Waves Power Plant, Hybrid Renewable Energy System, Wells Turbine, Oyster Wave Energy Converter, H-Bio, List of Strategies to Reduce Energy Consumption. Excerpt: 3M Company , formerly known as the Minnesota Mining and Manufacturing Company , (NYSE : MMM) is an American multinational conglomerate corporation based in Maplewood , Minnesota , a suburb of St. Paul .With over 76,000 employees they produce over 55,000 products, including: adhesives , abrasives , laminates , passive fire protection , dental products, electronic materials, electronic circuits and optical films. 3M has operations in more than 60 countries 29 international companies with manufacturing operations, and 35 with laboratories. 3M products are available for purchase through distributors and retailers in more than 200 countries, and many 3M products are available online directly from the company.History 3M started out on the North Shore of Lake Superior in Two Harbors , Minnesota in 1902. The company moved to Duluth, Minnesota , and then to Saint Paul, Minnesota , staying for 15 years before outgrowing the campus and moving to its current headquarters at 3M Centre in Maplewood . The new campus in Maplewood is 475 acres (1.92 km ) and has over 50 buildings, including an Innovation Center that displays products 3M has taken to market. The company began by mining stone from quarries for use in grinding wheels. Struggling with quality and marketing of its products, management supported its workers to innovate and develop new products which developed into its core business. Twelve years after being founded, 3M |
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Selling My Food to Supermarkets, Distributors, Etc. $7.55 New – An intriguing story of how an African woman chased the American dream, crossing various barriers: cultural, race, gender, faith and issues of being a small business. An easy to follow, strongly recommended guide on issues in getting one’s food or product to market. Come along on the author’s journey on getting her ethnic cuisines into major supermarkets and other retailers. This book that tells all. It shows pitfalls and offers help at potential crossroads. The book is full of illustration |
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Set of 4 Candle Holders with Amber Ball Accents in Black $103.7 At CBK we offer great design style and sparkle in all that we do! We are a leading designer of home fragrance candle products dcor and gifts. Our designs are fresh and innovative. Our dcor and candle products inspire creative decorating in homes throughout the year. Our holiday products inspire traditions both new and old. We serve North American retailers with outstanding on-trend competitively priced products and back that up with a guarantee of satisfaction. CBK features innovative unique holiday dcor and gifts our CBK brand features design focused products in a wide range of styles and formats. We take pride in our artist-driven designs which are created from scratch by our own in-studio team of artists and designers as well as nationally known licensed artists. Bronze Smoke Amber Pillar Holder Set/4. Polystone And Glass.ne And Glass. Primary Material: POLYSTONE. Product Summary: Casa Cristina. Item Dimensions: 7 X 7 X 20. Box Dimensions: 21.75 X 15.75 X 11.00. Weight: 24.69 |
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Signed Carl Yastrzemski Jersey – GAI – Autographed MLB Jerseys $243.48 Signed Carl Yastrzemski Jersey – GAI. In 1976, the last Triple Crown winner was named American League MVP. We stand behind the quality of all pieces on our site, and each one has been evaluated by our customer care staff. items like this tend to appreciate in value, making it a good bet for any collection. Unlike other online sports memorabilia retailers, all of our items have been certified authentic and come with a money back guarantee. You can’t argue with stats, and Yastrzemski’s are some of the best. Best quality signature. Finding a piece like this one is hard, since Carl Yastrzemski is reluctant to schedule official signings. Every piece in this run comes with Sportsmemorabilia.com’s own numbered hologram. |
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Some Wore Bobby Sox $6.9 Used – Images of teenage girls in poodle skirts dominated American popular culture on the 1950′s. But as Kelly Schrum shows, teenage girls were swooning over pop idols and using their allowances to buy the latest fashions well beforehand. After World War I, a teenage identity arose in the US, as well as a consumer culture geared toward it. From fashion and beauty to music and movies, high school girls both consumed and influenced what manufacturers, marketers, and retailers offered to them. Exam |
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Some Wore Bobby Sox: The Emergence of Teenage Girls’ Culture, 1920-1945 $12.37 New – Images of teenage girls in poodle skirts dominated American popular culture on the 1950′s. But as Kelly Schrum shows, teenage girls were swooning over pop idols and using their allowances to buy the latest fashions well beforehand. After World War I, a teenage identity arose in the US, as well as a consumer culture geared toward it. From fashion and beauty to music and movies, high school girls both consumed and influenced what manufacturers, marketers, and retailers offered to them. Exami |
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Some Wore Bobby Sox: The Emergence of Teenage Girls’ Culture, 1920-1945 $22.16 New – Images of teenage girls in poodle skirts dominated American popular culture on the 1950′s. But as Kelly Schrum shows, teenage girls were swooning over pop idols and using their allowances to buy the latest fashions well beforehand. After World War I, a teenage identity arose in the US, as well as a consumer culture geared toward it. From fashion and beauty to music and movies, high school girls both consumed and influenced what manufacturers, marketers, and retailers offered to them. Exami |
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Some Wore Bobby Sox: The Emergence of Teenage Girls’ Culture, 1920-1945 $9.44 Used – Images of teenage girls in poodle skirts dominated American popular culture on the 1950′s. But as Kelly Schrum shows, teenage girls were swooning over pop idols and using their allowances to buy the latest fashions well beforehand. After World War I, a teenage identity arose in the US, as well as a consumer culture geared toward it. From fashion and beauty to music and movies, high school girls both consumed and influenced what manufacturers, marketers, and retailers offered to them. Exam |
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Sporting Goods Retailers: Rei, Rock-Creek, Early Winters, the Athlete’s Foot, Lifestyle Sports, Oregon Mountain Community $16.24 New – Chapters: REI, Rock/Creek, Early Winters, The Athlete’s Foot, Lifestyle Sports, Oregon Mountain Community, Specialty Sports Venture, Elverys Sports, Sporting Life, Intersport, Q8 Extreme Sports, . Source: Wikipedia. Pages: 35. Not illustrated. Free updates online. Purchase includes a free trial membership in the publisher’s book club where you can select from more than a million books without charge. Excerpt: REI (Recreational Equipment Inc.) is a privately held American retail corporation |
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Sporting Goods Retailers: Rei, Rock-Creek, Early Winters, the Athlete’s Foot, Lifestyle Sports, Oregon Mountain Community $14.09 Used – Chapters: REI, Rock/Creek, Early Winters, The Athlete’s Foot, Lifestyle Sports, Oregon Mountain Community, Specialty Sports Venture, Elverys Sports, Sporting Life, Intersport, Q8 Extreme Sports, . Source: Wikipedia. Pages: 35. Not illustrated. Free updates online. Purchase includes a free trial membership in the publisher’s book club where you can select from more than a million books without charge. Excerpt: REI (Recreational Equipment Inc.) is a privately held American retail corporatio |
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The Atlas of American Artisan Cheese $4.49 The Atlas of American Artisan Cheese is the first reference book of its kind and a must-have for even the most casual foodie library. Jeffrey P. Roberts lavishes loving attention on the growing local food and farmstead movement in what is fast becoming a national trend. This fully illustrated encyclopedia of contemporary artisan cheeses and cheesemakers will not only be a mainstay in any cookery and cuisine libraryguiding consumers, retailers, restaurateurs, and food professionals to the full breadth and unparalleled quality of American artisan foodsit will be the source of many a fabulous food adventure. Organized by region and state, the Atlas highlights more than 350 of the best small-scale cheeses produced from cow, sheep, and goat milk in the United States today. It provides the most complete overview of whats to be had nationwideshippable, attainable, delectable. Each entry describes a cheesemaker, its products, availability, location, and even details on the cheesemaking processes. The Atlas of American Artisan Cheese captures Americas local genius for artisan cheese: its capacity for adaptation, experimentation, and innovation, while following old-world artisanship. It is destined to become a classic resource and reference. |
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The Complete Cookie Jar Book $121.73 New – The most complete book on the subject ever published: contains extensive research, organized by both subject and by artists and dozens of companies, including McCoy, American Bisque, Hull, and many others. Plus, information on distributors, importers, and retailers, along with guidelines to condition, counterfeits, and production techniques. |
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The Complete Cookie Jar Book $18.05 Used – The most complete book on the subject ever published: contains extensive research, organized by both subject and by artists and dozens of companies, including McCoy, American Bisque, Hull, and many others. Plus, information on distributors, importers, and retailers, along with guidelines to condition, counterfeits, and production techniques. |
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The Complete Cookie Jar Book $8.16 Used – The most complete book on the subject ever published: contains extensive research, organized by both subject and by artists and dozens of companies, including McCoy, American Bisque, Hull, and many others. Plus, information on distributors, importers, and retailers, along with guidelines to condition, counterfeits, and production techniques. |
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